In a business, it is not always easy to bring new employees on board. You might also be someone who does everything yourself and likes it that way, but it can be difficult to manage and keep on top of everything while maintaining a high standard of quality and care, and also managing to get yourself a good night’s sleep.
This is where outsourcing comes in. Whether you have nothing but a desk and a laptop to call your own, or you have thousands of employees who make the business run, companies of all shapes and sizes can benefit from outsourcing help.
In this day and age, you will be almost certain to find a service to help you with whatever your company needs, especially as we progress toward more freelance-friendly work and an abundance of on-demand solutions.
However, if you are not sure which sectors are available to you, or want to know which might be the best for your company in terms of value for money, then read on to find out a few departments you should outsource to benefit your business.
IT is such an integral part of every business, even though it can often be thought of last due to its ‘behind-the-scenes nature. It is safe to say it would be almost impossible to run a business without technology now, and wherever there is technology present, there is also the chance for something to go wrong.
Of course, you could say this about anything, but if your whole business is based online, or at least a good portion of how your business runs require technology, then an IT issue can mean everything coming to a halt.
That being said, regardless of whether you are a large business or just a one-person show, paying an IT technician to be on hand either 24/7 or 9 to 5 can be extremely costly for little benefit.
There will be times when it is beneficial to have your own IT services or department, especially if you are a technology-focused company on a large scale, but for the majority of businesses, you will probably find that you will not need to call on IT services that often. This is where outsourcing is a fantastic option.
Not only will you have technicians on hand whenever you need some assistance, but they will also be up to date with the latest software, news, and technology, which means they can provide your business with the same!
When you outsource IT services, you are also paying for smooth business continuity (which is very important for both customers and the company), and the remote development team is often the best equipped to deal with disasters too, and mitigate the damage as fast as possible.
Human Resources Services
Human resources are such a vital part of any business and really contribute to the backbone of a company. Often in companies, you might find that you have one employee that is responsible for HR and other tasks such as admin, and sometimes that person is also an integral part of the team. You might not need the negatives of that situation to be spelled out, but things can get tricky when you have one person responsible for more than one role.
Human resources are responsible for many things that can help make the business run. This can be anything from admin duties such as managing holidays, sick leave, and other day-to-day updates, to dealing with conflict and providing resolutions, managing employees’ personal issues that may impact their work life, along with providing training that can help both employees and employers get the best out of the job role.
When you outsource human resources, you are hiring experts in the field, which can be particularly important when it comes to managing employees – after all, they are what makes the wheel of business turn, and support for that is not something you will want to do half-heartedly. Outsourced human resources can also provide you with so many benefits if you find yourself stuck in a pickle.
Some examples of this are providing new temporary employees and helping to bring on new staff, sorting out payroll and making sure everything is up to date, and even creating policy company handbooks and role guides. These services can also be particularly useful if your current staff are on sick or maternity leave and you only need to fill the role temporarily, ideally with someone who already knows what they are doing.
There is no need to worry about recruiting, background checks, or training when you are outsourcing HR, and you can switch and swap to find the right person that fits your business.
Social Media Marketing
Another fantastic service you should outsource is social media marketing. There is a little more graft a the beginning with outsourcing this particular service as you will want the company to understand your tone, brand, and aims.
However, once that is established, you will have access to professionals that are creative and skilled in their field. There will be no worrying about what content to create and how often, how to market your products and increase visibility, and you will not need to worry about Search Engine Optimization (SEO) and all the training that goes along with it.
Outsourcing social media marketing and other related campaigns can also save your business money, as you will not have to spend your time and money trying to work out what might work for your business over a set period of time.
On top of that, social media marketing companies will also have access to the latest technology and information, as well as subscriptions to any useful software that can benefit your marketing campaigns and social media strategy, along with knowing how to use them in an impactful way.
Advantages of Outsourcing:
- Improved focus on core business activities: Outsourcing can free up your business to focus on its strengths, allowing your staff to concentrate on their main tasks and on future strategy.
- Increased efficiency: Choosing an outsourcing company that specialises in the process or service you want them to carry out for you can help you achieve a more productive, efficient service, often of greater quality.
- Controlled costs: Cost savings achieved by outsourcing can help you release capital for investment in other areas of your business.
- Increased reach: Outsourcing can give you access to capabilities and facilities otherwise not accessible or affordable.
Disadvantages of Outsourcing:
- Service delivery – which may fall behind time or below expectation
- Confidentiality and security – which may be at risk
- Lack of flexibility – contract could prove too rigid to accommodate change
- Management difficulties – changes at the outsourcing company could lead to friction
- Instability – the outsourcing company could go out of business
This can end up being a bargain, especially as outsourced professionals should already be trained and experienced to a very high standard.